The Subscriptions area is used to manage the available subscription models of a publication. Existing subscriptions can be viewed and edited here, and new subscriptions can be created.

This area is located in the red main navigation under:

Services > Subscriptions

Subscription Overview

The subscription overview shows all existing subscriptions, including status, price and other properties.

Above the table, there is a Create Subscription button. This button can be used to create a new subscription.

Columns in the Subscription Overview

The table contains various information about each subscription.

Name

The Name column displays the name of the subscription.

Additional information about the duration or start date may also be displayed below it, for example:

• Limited or unlimited duration
• Start of the subscription
• Start date and time

Position

The arrows in the Position column can be used to adjust the order of the subscriptions.

The position may be relevant if subscriptions are displayed in a specific order in the app or in administration views.

Categories

The Categories column shows whether the subscription is assigned to specific categories.

Possible displays include:

• A specific number of assigned categories (max. 6 categories)
• All, if all categories are included

Subscribers

The Subscribers column shows how many users are currently assigned to this subscription or receive access through it.

In-App Purchase

The In-App Purchase column shows whether the subscription is intended to be purchased within the app.

• Green dot: enabled
• Grey dot: disabled

Active

The Active column shows whether the subscription is generally active.

• Green dot: active
• Grey dot: inactive

Only active subscriptions can be used regularly.

Archive Issue

The Archive Issue column shows whether the subscription grants access to archive issues.

• Green dot: enabled
• Grey dot: disabled

Auto Import

The Auto Import column shows whether automatic import is enabled for the respective subscription.

• Green dot: enabled
• Grey dot: disabled

Price

The Price column shows the price of the subscription.

Edit

A pencil icon is located at the right edge of each table row.

This icon can be used to open and edit the respective subscription.

Creating a New Subscription

A new subscription is created via the Create Subscription button.

The form contains several areas in which properties, duration, access scope and further options can be defined.

General Information

Name

The name of the subscription is entered in the Name field.

The name is used for internal assignment and, depending on the configuration, may also be relevant for display in connected systems.

Active

The Active switch defines whether the subscription is active.

• Enabled: The subscription can be used.
• Disabled: The subscription cannot be actively used.

In-App Purchase

The In-App Purchase option defines whether the subscription can be purchased within the app.

This setting should be enabled if the subscription is to be purchased in the app via in-app purchase.

If the subscription is assigned exclusively through other methods, such as activation codes or manual assignment, this option can remain disabled.

Note on in-app subscriptions:
Subscriptions that are to be offered within the app via in-app purchase must also be created and configured in the respective stores. This requires the corresponding setup in Apple App Store Connect and/or the Google Play Console.

Enabling the In-App Purchase option in the Workbench alone is not sufficient for the subscription to be available for purchase in the app. The subscription must match the store products and be correctly linked to Apple and/or Google.

Related help articles:

• Creating In-App Subscriptions in the App Store Connect Account
• Creating In-App Subscriptions in the Google Play Developer Account

Defining Categories

The Categories area defines which categories the subscription is valid for.

There are two options:

• Select specific categories (max. 6 categories)
• Enable All Categories

Categories

Individual categories that should be unlocked by the subscription can be selected in the categories field.

All Categories

If All Categories is enabled, the subscription applies to all categories.

Related help article:

• Category-Based Subscriptions

Defining the Duration

The duration area defines how long the subscription is valid.

Duration

The duration of the subscription is entered in the Duration field.

Duration Unit

The Duration Unit defines the unit in which the duration is calculated.

Unlimited

If the Unlimited option is enabled, the subscription has no time limit.

In this case, no fixed duration is required.

Start and End Date

A start and end date can be defined as an alternative or in addition to the duration.

Starts On

The Starts On field defines from when the subscription is valid.

Ends On

The Ends On field defines until when the subscription is valid.

If a duration is used, the end date may be determined automatically or manually depending on the configuration.

Access to Issues and Content

The lower section of the form defines which content the subscription grants access to.

Exclude Current Issue from Subscription

This option can be used to exclude the currently published issue from the subscription.

If this setting is enabled, the reader only receives access to the issue that is published at the start date of the subscription or, depending on the configured logic, does not receive access to the current issue.

This option may be relevant if subscriptions should only apply from a future issue onward.

Archive Issues

This option defines whether the subscription also grants access to archive issues.

If this option is enabled, the subscription includes all archive issues from the specified start date.

The end date can alternatively be controlled via the duration of the subscription.

Issue Subscription

The Issue Subscription option defines that the subscription grants access to issues.

Article Subscription

The Article Subscription option defines that the subscription grants access to articles.

Push Notification Segment

This option allows the subscription to be used as a segment for push notifications.

If this option is enabled, subscribers of this type can be targeted specifically via push notifications.

Chatbots

Chatbot assignments can be entered in the Chatbots field, provided that this function has been booked and activated for the publication.

Saving or Cancelling a Subscription

At the bottom of the form, there are two actions:

Cancel

Cancel ends the creation or editing process without saving the changes.

Create

Create saves and creates the new subscription.

Typical Process: Creating a New Subscription

1. Select Create Subscription.
2. Enter the name of the subscription.
3. Define whether the subscription should be active.
4. Optionally enable In-App Purchase.
5. Select categories or All Categories.
6. Define a duration or unlimited validity.
7. Optionally define a start and end date.
8. Configure access to issues, articles or archive issues.
9. Optionally set a push segment or chatbot assignment.
10. Save the subscription via Create.