Reader management must be activated for your publication by our service team. As soon as it has been activated, the areas can be accessed in the Workbench under "Services" > "Readers".
In the list you will find all readers who are currently using or have ever used your apps or the browser client. You can search for a reader via the public ID, a user token (if external subscription management is connected) or via an e-mail address.
Additional information about the reader can be found in the detailed view and the login limit of the selected reader can also be reset there. This option offers a quick alternative to contacting our service team.
All readers are automatically assigned to different segments depending on their devices and user behavior. In future, these segments can also be used in the areas of push messages, promotion banners and statistics to address or evaluate individual target groups.
|Created in the last 7 days
|Signed in in the last 30 days
|Not signed in in the last 30 days or never signed in
|From platform web
|From platform Android & iOS
|From platform iOS
|From platform Android
|Has at least one active subscription
|Has no subscription at all
|Has in-app purchases
|Has no in-app purchases